Privacy Policy Overview
Shunyaa’s Privacy Policy is part of the Terms of Use and governs how we collect, use, and protect your data. We retain the right to update the Policy at any time. Your continued use of the site acknowledges acceptance.
Consent may be withdrawn by emailing the Grievance Officer. By using the Website you consent to the collection, storage, and use of data as described below.
Data Collection
We gather personal data when you register, make purchases, post feedback, or contact us. Optional demographic tracking, browsing behavior, device details, and IP addresses are also monitored for analytics and service improvements.
- Personal info includes name, email, phone, billing/shipping addresses, and payment details.
- Behavioral tracking helps personalize offers and enhance security.
- Correspondence (emails, letters, third-party reports) is retained to resolve disputes.
Cookies
We use session and persistent cookies to keep you logged in, understand usage, and reduce login frequency. Third-party cookies may also be present; we do not control those.
Most browsers accept cookies automatically; you can disable or delete them, although some functionality may break.
Use of Data
Personal data enables our services: dispute resolution, fraud prevention, marketing communications, customized user experience, and legal compliance.
We combine demographic data, IP addresses, and surveys to tailor content and monitor interest while giving you opt-out choices.
Sharing & Disclosure
We share data with affiliates and vetted service providers under confidentiality. Disclosure to third parties occurs only for legal compliance, service delivery, or safety.
We never sell personal data for third-party marketing without consent. Legal disclosures (courts, law enforcement, rights holders) are made when necessary.
Security
Procedures and technologies (encryption, passwords, physical security) are used to guard data. No method is foolproof; safeguard your credentials, especially on shared devices. TDPL is not liable for unauthorized password use.
Choice / Opt-Out
You can refuse or withdraw consent anytime by emailing the Grievance Officer. Note that refusing may limit access to services or processing of specific requests.
Additional Policies
Consent: Accessing the Website implies acceptance of how we collect and use data.
Escalating Officer: contact@shunyaa.online.
Electronic Communications: Emails and notices via the Site fulfill written-notice requirements under Indian IT law.
Intellectual Property: Shunyaa retains all IP rights. You may not reproduce content without permission.
User Obligations & Conduct
- Only competent users (18+) may register; keep credentials confidential.
- Unauthorized or unlawful content (defamatory, obscene, infringing IP, etc.) is prohibited.
- Illegal activities or content harming national security, minors, or public order are banned.
- Shunyaa may suspend access for false/incomplete information.
Billing & Payments
Prices shown are inclusive of Indian taxes; international orders may incur extra taxes/shipping charges. Domestic delivery is free. Checkout displays the final payable amount.
Order cancellations are allowed within 4 hours; beyond that only under special circumstances. Refunds credit the payment source. Payment gateway fees: 1.9% domestic / 2.9% international.